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Privacy Policy

RWE about data privacy

Thank you for visiting our webpage. We take the privacy of your information very seriously. Our privacy policy is electronically retrievable at any time. In the following, we would like to share with you which information we may collect and how we deal with it.

The companies named here are jointly responsible for the content and offers provided here on the website.

RWE Aktiengesellschaft
Altenessener Straße 35
45141 Essen
T+49 201 5179-0
F+49 201 5179-5005
KonzernkommunikationRWE@rwe.com

Personal data

It is entirely up to you to decide whether you want to let us know these data, for instance as part of a registration, contact request, etc. Usually, we use your personal data to answer your inquiry, to process your order or to provide you with access to specific information or offers.

General information

When you access our websites or retrieve a file, data of this process are stored in a log file on our web server. The only information which will be saved is access data, which has no personal relation. To optimize our system performance, user-friendliness and representing useful information about our products and services we automatically save information in a log file on your computer. We save:

  • the domain name of the website you came from
  • the names of the retrieved files
  • your IP-address (browsing history),
  • browser type,
  • language setting,
  • operating system,
  • Internet Service Provider,
  • date and time of your visit to our website.

This is only statistical information about our website users. We are using this information to run our website efficiently, to receive information about user behavior, analyze trends and to receive demographical data from our users. Data will be stored for six month and deleted subsequently.

IP addresses

We deliberately do not log any IP addresses so as to enable you to use our websites anonymously. Your IP address is pseudonymised by a data privacy-conforming process before it is stored in our web server log file. We use these pseudonymised IP addresses e.g. to identify and counteract attacks or to prepare web statistics.

Web analysis and web optimization through cookies and tracking pixels

We use cookies and tracking technologies on our websites. These serve the purpose of optimising our websites, improving services and marketing our products. The technologies used and their functions are as follows.

When you visit one of our websites, we place information on your computer in the form of cookies, which we automatically recognise the next time you visit our site. Cookies are text files that are stored in the Internet browser on the user’s computer system. Whenever a user accesses a website, a cookie can be stored on the operating system of the user. That cookie contains a definitive series of characters which enables unique identification of that browser the next time it accesses the website.

The use of cookies helps us to offer you unrestricted use of our website. They allow us to make your visit to our site as convenient as possible. For instance, cookies enable us to adapt a website to your personal interests or store your user name to prevent you having to re-enter it every time you visit.

We also apply tracking pixels on our websites. Tracking pixels are small graphics on websites that enable log-in data to be recorded and analysed. When a user visits the website, these tracking pixels write information on the cookie file within the user’s browser. By using pixels, we are able to offer you targeted information and content.

On our websites, you have the option of viewing and editing our cookie and pixel settings here. However, please be aware that some technically essential cookies and pixels have to be used in order to maintain the functionality of our websites.

You will find an overview of the cookies and pixels used on our websites, the data processed in each case and the relevant recipients right here.

The en:former uses cookies and pixels of the following category:

Analytical cookies

We use cookies that help us analyse the surfing habits of users. Analytical cookies allow us to analyse the websites so we can measure the performance of our pages and improve them accordingly. In this context, we use cookies for so-called reach measurement. With the aid of these cookies, we can compile statistical profiles which are not traceable to an individual person but only relate to statistical groups. These are then used to analyse visitor habits and click patterns as well as the demographic features of our website visitors. You can view the List of Cookies and Pixels we use here. This provides information about the analytical cookies we use and also gives you the option of using all of them or objecting to the use of specific cookies and pixels. The data collected from you in this way is anonymised by technical measures to ensure it can no longer be traced back to you. This data is not stored with other personal details we collect from you. When you access one of our websites, you will be informed via a banner message about our use of cookies and also referred to this Data Protection Information. In addition, reference will be made in this context to the method you can use to block the storage of cookies in your browser settings.

This processing of your data as described above is required to safeguard the legitimate interests of RWE and is justified by balancing the respective interests in favour of RWE. RWE also has a legitimate interest in processing the aforementioned personal data, namely to communicate relevant information about our intentions and business activities by operating its own websites in accordance with their intended function. Your justifiable interest that the aforementioned data is not used for this purpose does not outweigh the legitimate interest of RWE, since RWE uses this data appropriately and in accordance with the stated purpose and you have the option of blocking the storage of cookies.

You have the right to object at any time to processing of your data which occurs as the result of a balancing of interests, if there are grounds for objecting from your particular situation. Please refer to paragraph “Objection” in this context. The simplest way to lodge your objection is to use the relevant opt-out cookie and pixel available via our List of Cookies and Pixels here.

Duration of Storage

After collecting the information transmitted to us via cookies and pixels, it is stored by us for the following periods of time, and then automatically deleted.

  • Analytical cookies: 24 months
  • Session cookies: 24 hours

Session cookies are small units of information which we store in the working memory of your computer. A randomly generated, unique identification number forms part of a session cookie and is called the Session ID. Each cookie also contains the details of its origin and storage period.

Children

Minors should not transmit any personal data to RWE websites without the permission of their parents or guardians. RWE recommends all parents and guardians to show their children how to deal with personal data on the Internet in a secure and responsible manner. RWE will never knowingly collect personal data from minors or use them in any way or disclose them to third parties without permission.

Security

RWE takes precautions to ensure the privacy of your personal data. Your data will be conscientiously protected against loss, destruction, falsification, manipulation and unauthorised access or unauthorised disclosure.

Links to other websites

RWE’s websites contain links to other websites. RWE accepts no responsibility for the data privacy strategies or the content of these other websites. In each and every case, the third party making the linked website available or operating it is responsible for its content. When the link was created to these websites, they were reviewed as to whether they violated any laws. At the time the link was set, no content was recognizable that was in violation of the law. Furthermore, we cannot reasonably be expected to permanently control the content of the pages of third parties to which we have links, if there is no concrete indication of a law being violated. However should any such violations of the law become known to us, we will remove the link in question immediately.

Sending of newsletters

We offer you the option of subscribing to our newsletters on our website and via embedded frames on our social media platforms. If you have given your consent to receiving the respective newsletter, we use your e-mail address and, where applicable, your name to send (customised where possible) information about the RWE Group. We store and process these data for the purpose of sending the newsletter.

Newsletters contain information about the RWE Group. The current newsletters are especially as follows:

  • Investor Relations newsletter
  • RWE AG newsletter
  • Job Alert newsletter

The legal basis for the aforementioned data processing is your consent in accordance with Article 6 Para 1 lit. a) of the GDPR.

We use the double opt-in procedure to ensure that no errors are made when the e-mail address is entered. Once you have entered your e-mail address in the registration field we will send you a confirmation link. Your e-mail address will only be saved in our mailing list after you have clicked on this confirmation link.

You can revoke your consent to receiving the relevant newsletter with future effect at any time, e.g. by unsubscribing from the newsletter on our website. You can find the link to the unsubscription page at the end of each newsletter. The lawfulness of the processing of your personal data remains unaffected by revocation up until the time of revocation. Your personal data will be deleted 6 months after the unsubscription is received.

If external processors are appointed to send the newsletter, they shall be bound by contract in accordance with Article 28 of the GDPR.

Questions and comments

As a user of our website you have the right to receive information about your saved personal data and the reason of the data process in case any personal data is collected through the website. In case of personal data collection you can have your collected personal data corrected, blocked or deleted. For these purposes or if you have any questions or comments concerning the data privacy of RWE you are welcome to contact us under datenschutz@rwe.com.

In addition, you have the right to complain to a regulator. You are free to contact the responsible supervisory authority of the State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (PO Box 20 04 44 in 40102 Dusseldorf) on privacy issues.

RWE AG 2018, Essen

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